Customer-responsiveness, precision, real-time work schedule planning and monitoring for our customers
TBS Services has three booking centres, located in Toulouse, Madrid and Milan. Our staff arrange all the appointments between our engineers and our contractors’ customers.
With the help of a powerful CRM tool and mobile apps, our appointments planning team organizes our engineer work schedules to cut response times to a minimum. They also take care of logistics, monitoring and real-time telematics reporting.
TBS Services information systems have can connect to our customers’ ERP tools through APIs with secure access. These solutions offer a way of seamlessly managing tasks in real-time, including when dealing with large-scale jobs, such as monitoring customer appointments, project authorizations and job sheets.
Logistics: storage and dispatch
TBS Services has its own logistics hubs and management tools, enabling it to store its partners’ telematics solutions and accessories and deliver them to its teams of installers.
Specialists in challenging projects
Flexible work schedules, including weekend working and the capacity to deploy dozens of engineers simultaneously on a single location, enable our planning teams to organize and coordinate installation work so as to minimize disruption to customer businesses, even when very large vehicle fleets are involved.
TBS Services also completes audits, expert reports and technical reports prior to any work being carried out to assess key challenges and impacts on large vehicle fleets (removing old devices, fitting new systems) or when particularly cutting-edge technology is being proposed.
No. 1 in Europe
TBS Services and its teams cover all of southern Europe – France, Spain, Italy, Portugal – as well as Belgium, Switzerland and Luxembourg.
Engineers, administrative staff, managers… TBS is always on the look-out for new staff and can offer attractive training and career development opportunities.